Crm support associate
PuneRadical Technologies
...are satisfied with resolutions andprevent repeat issues. Reporting and Analytics:○ Generate reports on ticket trends, response times, resolution rates, and other keyperformance metrics.○ Analyse data to identify common issues and recommend process or productimprovements.○ Support the development of knowledge bases or FAQ [...]
Category Customer Services & Call Centre / Sector IT, Information Technology and Telecommunications