Infra tech support practitioner
PuneAccenture
...CRM, and SBC. The engineer leverages automation, scripting, and Agentic AI frameworks to ensure resilient, secure, and efficient UC and contact center operations with proactive observability and continuous improvement. Roles & Responsibilities: - Operate, monitor, and maintain Contact Center/ACD functionality across Genesys [...]
Job Type: Full-time
Category IT & Telecommunications