Senior product manager - customer platforms
PuneSarvaGram
...trust-sensitive users. 2. Customer & Field-Led Discovery Analyze:■ Customer support tickets■ Call center transcripts■ Field team escalations Spend time with:■ Branch staff■ Relationship Managers■ Customers (directly or via field) Translate repeated questions, confusion, and [...]
Category Customer Services & Call Centre / Sector Accounting, Finance and Management Control