Ensono - senior data & quality analyst
PuneEnsono Technologies LLP
...and other industry standards.- Govern quality for ITSM practices.- Develop and monitor KPIs, metrics, and dashboards to track quality of ITSM practices, improvements and operational efficiency.- Analyze ITSM process performance, identify gaps, and implement corrective actions to drive service excellence.Stakeholder Engagement : [...]
Category Education, Training, & Library