Cisco support engineer - contact center solution
PuneTalks About People HR Solutions
Description :- Strong knowledge on implementation, incident management, integration, troubleshooting on Cisco Contact Center Solution and its peripherals components like NICE, LCM- Deep Dive on Troubleshooting, monitoring of all contact center components e.g . ICM, CVP, IVR, CUCM, PG, Routers, ACD, CTI Pop UP, Voice logger, Dialer, Campaign [...]
Category IT & Telecommunications