Product support specialist | pune | us est
PuneCornerstone OnDemand
...our clients including functionality testing and troubleshooting as needed. • Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT). • Time-bound and superior customer communication over CRM (salesforce), phone and email to [...]
Category IT & Telecommunications / Sector IT, Information Technology and Telecommunications