Information technology support engineer
SuratSitevis LTD
...incidents, service requests, and changes using ITSM tools (Service Now, Jira, etc.) Escalate complex issues to L3 teams and follow up until resolution Maintain proper documentation, SOPs, and knowledge base articles Ensure SLA compliance and high customer satisfaction Required Skills & Qualifications Bachelor’s degree or [...]
Category IT & Telecommunications / Sector IT, Information Technology and Telecommunications
17 days ago in Labor24