Mri support specialist
Tamil NaduAdamsbridge
...support portals. Log and document client issues and resolutions accurately in a ticketing system (e.g., Service Now, Jira). Resolve basic issues , such as how-to questions related to specific application features and business processes. Escalate complex or unresolvable issues to Tier 2 or Tier 3 support teams following [...]
Category Customer Services & Call Centre