Service desk analyst
NanakramgudaParagon South Asia Services Private Limited
...contributing to knowledge base articles; and ensuring compliance with ITIL processes. The role also supports continuous improvement initiatives and assists with reporting on service desk performance.Candidates should have at least 2-3 year of experience in IT support or service desk roles, familiarity with ITSM tools (JIRA [...]
Category Banking, Insurance, Finance & Accountancy