Service delivery specialist - it operations & support
Trivandrum/ThiruvananthapuramKran consulting pvt ltd
Description :Key Responsibilities :IT Service Management :- Ensure delivery of IT support services according to agreed SLAs and operational standards.- Monitor and manage incidents, service requests, and problem tickets in ITSM tools.- Coordinate with technical teams to resolve issues and escalate critical incidents as needed.Service Delivery & [...]
Category Management & Consulting