Service delivery specialist - it operations & support
Trivandrum/ThiruvananthapuramKran consulting pvt ltd
...IT services.- Monitor vendor performance, escalate unresolved issues, and track SLA adherence.- Manage procurement and support for hardware, software, and IT infrastructure.Reporting & Documentation :- Maintain detailed logs, documentation, and knowledge articles for recurring issues.- Prepare regular reports on service [...]
Category Management & Consulting