Bxi technologies - itsm & itom specialist - zoho manage engine
Mumbai/Noida/Udaipur/Bangalore/Hyderabad/Chennai/BXI Technologies
...APIs, custom language models.- Analytics: Measuring FCR, call deflection, AI accuracy, building dashboards for speech AI performance.Preferred Qualifications :- ITIL Certification (Foundation or higher).- ManageEngine certifications.- Scripting or automation experience (PowerShell, Python, or similar).- Experience integrating [...]
Category Management & Consulting
1 day ago in Hirist