Operations engineer
BengaluruAccenture
...the Genesys Cloud and Agents. -Ability to identify the issues by reading logs – Agents, SIP Messages, ISDN logs, Debug, Wireshark. -Understanding of contact center reporting and customization -Vendor and Service Provider management for resolving issues. -Understand requirements from client and create design [...]
Job Type: Full-time
Category Management & Consulting
5 days ago in Accenture