Application support engineer
GurugramAccenture
...process (MIM, Change, SRM, Availability). -Own SLA performance reporting and continuous improvement for process. -Mentor Senior Analysts and Analysts in technical and process areas. -Lead bridge calls, CAB prep, RCA reviews. -Represent process area in customer operational reviews. -Support automation and tool optimization [...]
Job Type: Full-time
Category IT & Telecommunications
7 days ago in Accenture