Rrn00017016 - service desk associate
BengaluruAccenture
...tools such as ServiceNow, BMC remedy, and other ticketing systems. Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting. Understanding of Service Level Agreements (SLAs) and ticket lifecycle. Experience supporting remote users and using remote [...]
Job Type: Full-time
Category Customer Services & Call Centre
2 days ago in Accenture