Custom software engineer
BengaluruAccenture
...projects including IVR, CTI, call routing, CRM integrations, and omnichannel solutions. Roles & Responsibilities: Own and lead QA planning, strategy, and execution for Contact Centre transformation/migration projects. Create test strategies for IVR, CTI, call routing, skill-based routing, voice mail, [...]
Job Type: Full-time
Category IT & Telecommunications