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Learning operations senior analyst

BengaluruAccenture

...background • Exposure to call center industry preferably technical sector Roles and Responsibilities: •• Collaborate with Delivery Services Management, BI, Capability leads to create viable, cost-effective schedules and programs to agreed guidelines. • Oversee the planning and coordination of large-scale training [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Learning operations senior analyst

BengaluruAccenture

...background • Exposure to call center industry preferably technical sector Roles and Responsibilities: •• Collaborate with Delivery Services Management, BI, Capability leads to create viable, cost-effective schedules and programs to agreed guidelines. • Oversee the planning and coordination of large-scale training [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Sales operations analyst

BengaluruAccenture

...needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Delivery lead manager

BengaluruAccenture

...as well as through call and increasing the Domain/customer satisfaction year by year. Should work with several key internal and external clients. These include the Client Operations team/ Front Offices, Agent banks and our internal Onshore team. The importance of building a network and providing credibility to the broader [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Workforce services analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Sales operations senior analyst

BengaluruAccenture

...needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Workforce services senior analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Workforce services analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Sales operations senior analyst

BengaluruAccenture

...needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Workforce services analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture