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      Application tech support practitioner

      BengaluruAccenture

      ...issues, participation in troubleshooting calls, restoring the operational state and then providing improvement ideas Change Management responsibilities include whole life cycle of change since the planning and preparation till the actual implementation at either - Contribute towards Service Improvements/client value adds with [...]

      Job Type: Full-time
      Category Education, Training, & Library

      30+ days ago in Accenture

      Technology architect

      BengaluruAccenture

      ...agent orchestration and function calling. • Knowledge of REST APIs, JSON, and cloud services integration. • Basic understanding of data governance and GenAI risk mitigation. Additional Information: • The candidate should have 3–7 years of development experience, including 1+ year in GenAI. • This position is based Pan [...]

      Job Type: Full-time
      Category Engineering & Architecture

      30+ days ago in Accenture

      Application tech support practitioner

      BengaluruAccenture

      ...Recording • Create advanced call flows using CXone Studio, leveraging APIs, data dips, and real-time decision logic. • Configure and optimize Skills, Profiles, Routing Profiles, and Agent Scripts. 3. Telecom & SIP Integration: • Coordinate with telecom service providers to provision DIDs, toll-free numbers, porting, and [...]

      Job Type: Full-time
      Category Fashion & Arts

      30+ days ago in Accenture

      Application tech support practitioner

      BengaluruAccenture

      ...occasional after-hours support or on-call rotation as need [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Application tech support practitioner

      BengaluruAccenture

      ...Recording • Create advanced call flows using CXone Studio, leveraging APIs, data dips, and real-time decision logic. • Configure and optimize Skills, Profiles, Routing Profiles, and Agent Scripts. 3. Telecom & SIP Integration: • Coordinate with telecom service providers to provision DIDs, toll-free numbers, porting, and [...]

      Job Type: Full-time
      Category Fashion & Arts

      30+ days ago in Accenture

      Application tech support practitioner

      BengaluruAccenture

      ...Recording • Create advanced call flows using CXone Studio, leveraging APIs, data dips, and real-time decision logic. • Configure and optimize Skills, Profiles, Routing Profiles, and Agent Scripts. 3. Telecom & SIP Integration: • Coordinate with telecom service providers to provision DIDs, toll-free numbers, porting, and [...]

      Job Type: Full-time
      Category Fashion & Arts

      30+ days ago in Accenture
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