Custom software engineer
BengaluruAccenture
...optimize Outbound Dialer strategies, campaigns, schedules, wrap-ups, retries, and rule sets. - Develop voice bot flows with call deflection, NLP integration, DTMF handling, and callback orchestration. - Build and maintain integration with third-party systems via REST APIs using Genesys Data Actions. - Use Terraform to manage [...]
Job Type: Full-time
Category IT & Telecommunications
30+ days ago in Accenture