Quality engineer (tester)
BengaluruAccenture
...Email, SMS, and Chat channels. Roles & Responsibilities: • Perform functional and regression testing of IVR and contact center workflows. • Create, update, and execute test cases using Cyara Velocity. • Validate DTMF, prompts, call routing logic, and basic NLU responses. • Execute and analyze results for Velocity [...]
Job Type: Full-time
Category IT & Telecommunications