Customer contact comms senior analyst-voice
BengaluruAccenture
...query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Omnichannel refers to a seamless and integrated customer experience across multiple channels, such as online, in-store, and mobile. [...]
Job Type: Full-time
Category Customer Services & Call Centre
30+ days ago in Accenture