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Customer service senior analyst-voice

BengaluruAccenture

...the Client, ensuring that contractual Accenture Service Levels and service obligations are met for the work within scope of the role • Identify opportunities to improve quality of operations • Enhance knowledge of client’s products and services within contact center • Optimum Resource utilization & workforce [...]

Job Type: Full-time
Category Office & Administration

1 day ago in Accenture

Security architect

BengaluruAccenture

...meet audit, regulatory, and contractual requirements. - Drive risk management, control effectiveness, and remediation tracking. - Establish and govern service KPIs, SLAs, and operational metrics. Professional & Technical Skills: - 14+ years of experience in Network Security and/or SOC operations, with 5 plus years in senior [...]

Job Type: Full-time
Category Management & Consulting

1 day ago in Accenture

Service management practitioner

BengaluruAccenture

...services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Change ManagementGood to have skills : NAMinimum 3 year(s) of experience is [...]

Job Type: Full-time
Category Education, Training, & Library

1 day ago in Accenture

Procurement operations new associate

GurugramAccenture

...needs, selecting suppliers, negotiating contracts, and managing purchase orders. The goal is to obtain quality products at the best possible prices while ensuring timely delivery. Effective procurement operations help control costs, maintain supply chain efficiency, and support overall business objectives. They are essential [...]

Job Type: Full-time
Category Management & Consulting

1 day ago in Accenture

Custom software engineer

BengaluruAccenture

...RAG o Establish data contracts and retrieval patterns (chunking, indexing, hybrid search, citations/grounding, freshness). Design guardrails to minimize hallucinations and enforce factuality. Platforms & Integration o Define integration strategies with enterprise systems, event streams, APIs/gateways, and CI/CD ensure alignment [...]