Quality engineer (tester)
BengaluruAccenture
...IVR, CTI, call routing, CRM integrations, and omnichannel solutions. Roles & Responsibilities: Own and lead QA planning, strategy, and execution for Contact Centre transformation/migration projects. Create test strategies for IVR, CTI, call routing, skill-based routing, voice mail, call recording, and agent desktop [...]
Job Type: Full-time
Category Manufacturing & Production
24 days ago in Accenture