Infra tech support practitioner
GurugramAccenture
...Center/ACD functionality across multi-tenant environments. - Manage and support cloud contact center platforms (Amazon Connect, WebEx CC and/or Genesys Cloud CX), ensuring uptime, call flow integrity, and capacity management. - Administer adjunct systems (recording platforms, WFM, dialers, CRM integrations, SBC) to ensure [...]
Job Type: Full-time
Category IT & Telecommunications