Gn industry utility sap c4c digital consultant
BengaluruAccenture
...best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage [...]
Job Type: Full-time
Category Customer Services & Call Centre