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S&cgn - tech strategy & advisory - transformation office - senior manager

BengaluruAccenture

...best skills forward to excel in the role:Transformation Leadership: Lead the design, implementation, and management of the Transformation Office, ensuring alignment with organizational goals and strategic priorities. Define and execute transformation strategies across five key pillars: Vision, Value, Governance, Talent, and [...]

Job Type: Full-time
Category Management & Consulting

6 days ago in Accenture

Customer service analyst-voice

BengaluruAccenture

...are we looking for? Excellent knowledge in Helpdesk process. 4-6 Years relevant experience in Helpdesk Functional Support will be an added advantage Call handling and e-mail handling skills, including handling complex & escalated calls as per the advisor’s request and needs on a real-time situation Coaching and Training [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

6 days ago in Accenture

Operations engineer

BengaluruAccenture

...and resolve automation-related issues. Excellent analytical and problem-solving capabilities. - Communication and Collaboration: Effective communication skills to collaborate with cross-functional teams. Ability to work independently and as part of a team. Additional Information: - Relevant experience in system administration [...]

Job Type: Full-time
Category Office & Administration

6 days ago in Accenture

Customer service senior analyst-voice

BengaluruAccenture

...metrics • Drive Operational excellence • Provide high quality helpdesk services to the Client, ensuring that contractual Accenture Service Levels and service obligations are met for the work within scope of the role • Identify opportunities to improve quality of operations • Enhance knowledge of client’s products and [...]

Job Type: Full-time
Category Office & Administration

6 days ago in Accenture

Program/project management representativ

BengaluruAccenture

...infrastructure and application issues. Excellent communication and collaboration skills. Experience with monitoring tools such as Prometheus, Grafana, ELK stack, or Cloud-native monitoring solutions. Knowledge and hands-on experience with Generative AI (e.g., large language models, text/image generation) and Agentic AI [...]