Rrn00016890 - application tech support practitioner
BengaluruAccenture
...Management. - Solid understanding of incident management processes. - Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems. - Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting. - Understanding of Service Level Agreements [...]
Job Type: Full-time
Category Customer Services & Call Centre