Custom software engineer
BengaluruAccenture
...NICE InContact features including voice, chat, email, SMS, IVR, bots, routing strategies, and WFM. Configure and manage integrations with third-party platforms (e.g., CRM, ERP, databases). Platform Leadership and Governance: Serve as the Subject Matter Expert (SME) for NICE InContact. Define and enforce best practices in [...]
Job Type: Full-time
Category IT & Telecommunications
4 days ago in Accenture