Rrn00017014 - sd supervisor
BengaluruAccenture
...ServiceNow, BMC remedy, and other ticketing systems. Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting. Understanding of Service Level Agreements (SLAs) and ticket lifecycle. Experience supporting remote users and using remote troubleshooting [...]
Job Type: Full-time
Category Office & Administration