Application tech support practitioner
BengaluruAccenture
...(Voice, Email, Chat, SMS, Social), Quality Management (QM), Workforce Management (WFM), Interaction Analytics and Personal Connection (Predictive Dialer) and Screen Recording • Create advanced call flows using CXone Studio, leveraging APIs, data dips, and real-time decision logic. • Configure and optimize Skills, Profiles, [...]
Job Type: Full-time
Category Fashion & Arts
30+ days ago in Accenture