S&c global network - ai - song - ccai- analyst
BengaluruAccenture
...As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), generative ai, and advanced analytics.Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call [...]
Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy
30+ days ago in Accenture