S&c global network - ai - conversational ai – manager
GurugramAccenture
...As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics.Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and [...]
Job Type: Full-time
Category Management & Consulting
30+ days ago in Accenture