Quality engineer (tester)
BengaluruAccenture
...mail, call recording, and agent desktop functionalities. Oversee testing of omni-channel platforms including voice, chat, email, SMS, and social media. Lead the testing of AI-enabled features such as voice bots, chatbots, NLP-based routing, and speech analytics. Collaborate with developers, business analysts, and vendors to [...]
Job Type: Full-time
Category Manufacturing & Production