Custom software engineer
BengaluruAccenture
...years in a test lead/manager role. 3.Experience in testing IVR call flows, CTI integration, routing strategies, and agent desktop workflows. 4.Strong knowledge of end-to-end QA lifecycle, including test planning and reporting. 5.Experience with test case design for AI/ML-driven features (e.g., NLP routing, sentiment analysis). [...]
Job Type: Full-time
Category IT & Telecommunications
3 hours ago in Accenture