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      Call bareilly jobs in unavailable at Accenture 1 -10 of 853 (0.003s)

      Quality engineering architect (test arch

      BengaluruAccenture

      ...interactions and validating complex call flows and backend integrationsProject Role Description - As a Senior Test Engineer, your role will involve validating contact center applications , including agent desktops, dialers, WFM systems, and CRM integrations. You will work closely with cross-functional teams to ensure seamless [...]

      Job Type: Full-time
      Category Engineering & Architecture

      3 hours ago in Accenture

      Technology architect

      BengaluruAccenture

      ...services (S3, DynamoDB) for call recordings, logs, and customer data. Configure IAM roles, policies, and permissions to enforce security best practices. Monitor and troubleshoot system performance issues using CloudWatch, CloudTrail, and related tools. Document architecture, processes, and operational runbooks for smooth [...]

      Job Type: Full-time
      Category Engineering & Architecture

      3 hours ago in Accenture

      Operations engineer

      BengaluruAccenture

      ...Directory, Integration, Architect – Call flow design, Documents, Telephony, Contact Center, Message, Architect, Predictive Engagement, Routing, Performance and Engagement, Troubleshooting, Workforce ---Management, Outbound, Knowledge, Quality. Troubleshoot and provide timely resolutions to production support issues.-Trunks [...]

      Job Type: Full-time
      Category Management & Consulting

      3 hours ago in Accenture

      Quality engineer (tester)

      BengaluruAccenture

      ...Velocity. Validate DTMF, prompts, call routing logic, and basic NLU responses. Execute and analyze results for Velocity regression dashboards. Work with QA leads to log defects, perform retesting, and maintain test artifacts. Assist in test data creation and test documentation for CCaaS implementations. Collaborate with [...]

      Job Type: Full-time
      Category Manufacturing & Production

      3 hours ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...projects including IVR, CTI, call routing, CRM integrations, and omnichannel solutions. Must have skills: Contact Centre testingRoles & Responsibilities: Own and lead QA planning, strategy, and execution for Contact Centre transformation/migration projects. Create test strategies for IVR, CTI, call routing, [...]

      Job Type: Full-time
      Category IT & Telecommunications

      3 hours ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...service continuity Participate in on-call duty shifts Technical Skills Required: Good knowledge of Unix/Linux systems (administration, basic scripting, process and log management) Experience with application servers: JBoss and WebLogic (installation, configuration, administration) Basic programming knowledge: Java and C (code [...]

      Job Type: Full-time
      Category IT & Telecommunications

      3 days ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...for a detail-oriented and technically strong Sr. Analyst – AWS Connect Developer to support the development, testing, and optimization of contact center solutions using Amazon Connect. The ideal candidate should have hands-on experience with contact flows, AWS services integration, and a keen ability to troubleshoot and [...]

      Job Type: Full-time
      Category IT & Telecommunications

      3 days ago in Accenture

      Operations engineer

      BengaluruAccenture

      ...incident response, RCA, and on-call rotations 9. A 15 years full time education is required. [...]

      Job Type: Full-time
      Category IT & Telecommunications

      3 days ago in Accenture

      Technology educator

      BengaluruAccenture

      ...prompt patterns, and tool/function calling. -Implement RAG workflows: chunking, embeddings, vector search, reranking, citations, and response grounding. -Build scalable APIs (REST/GraphQL) with streaming responses for chat/copilot experiences. -Implement guardrails, safety filters, PII handling, and content moderation patterns. [...]

      Job Type: Full-time
      Category IT & Telecommunications

      3 days ago in Accenture

      Application support engineer

      BengaluruAccenture

      ...knowledge in ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI -Must have triage and analytical skill and Should be able to handle P1/P2 bridge calls, brief about the P1/P2 to client, proactive in gathering details till RCA. - [...]

      Job Type: Full-time
      Category IT & Telecommunications

      3 days ago in Accenture
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