Technology ops support practitioner
BengaluruAccenture
...covering availability, performance, capacity, cost, and compliance. • Maintain and improve runbooks, SOPs, diagrams, and CMDB/asset accuracy; ensure change management and release practices meet Eisai and ITIL standards. • Co-Lead incident management (P1/P2), root cause analysis, and problem management with a focus on MTTR [...]
Job Type: Full-time
Category IT & Telecommunications
30+ days ago in Accenture