Application support engineer
BengaluruAccenture
...incident summaries, and SLA metrics. -Contribute to incident post-mortems and root cause analysis (RCA) documentation. - Process & Continuous Improvement -Follow and improve Standard Operating Procedures (SOPs) and runbooks. -Assist with automation of monitoring and response tasks where applicable. -Identify repetitive issues [...]
Job Type: Full-time
Category IT & Telecommunications