Customer contact comms analyst-voice
BengaluruAccenture
...queries received via call, web chat, social media, or email with a professional, knowledgeable, and empathetic approach: o Ensure proper use of tools and navigation, accurate and timely documentation, notification, escalation, tracking, transfer, and follow-up of all incidents. o Follow authentication, quality, process, and [...]
Job Type: Full-time
Category Customer Services & Call Centre
29 days ago in Accenture