Article vapi jobs in Uttar Pradesh 31 -33 of 33 (0.002s)

Provana - lead product support engineer

NoidaPROVANA INDIA PRIVATE LIMITED

...maintain internal knowledge base articles, troubleshooting guides, and runbooks.- Monitor and report team KPIs, including ticket volumes, resolution times, and SLA adherence.- Conduct root cause analysis and post-mortems for recurring or major customer incidents.- Drive continuous improvement in support processes, tools, and [...]

Category IT & Telecommunications

30+ days ago in Hirist

Technology support engineer

NoidaAccenture

...and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Vmware Virtualization AdministrationGood to have skills : Microsoft Windows Server Administration, Nutanix AdministrationMinimum 7.5 year(s) [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Exchange & microsoft 365 support engineer

NoidaSofttech Career Infosystem Pvt. Ltd

...update SOPs, Knowledge Base articles, and operational documentation.- Maintain and update Infrastructure AS-IS and other technical documents.- Integrate Exchange Online with Microsoft 365 services including SharePoint Online, Microsoft Teams, and OneDrive for Business.- Configure and manage mail flow connectors with external [...]