1st line service desk engineer
VadodaraPharmanovia
...VPN client issues, DNS/DHCP basics; escalate if site-level impact. Security Basics: AV/EDR alerts triage (e.g., false positives), BitLocker keys retrieval (under protocol), phishing reporting. Hardware Logistics: Device swaps, RMA coordination, asset handover, and accurate asset record updates. [...]
Category IT & Telecommunications