Tecqubes technologies - sap service manager - ams module
BangaloreTECQUBES Technologies Pvt LTD
...Lead critical incident and major issue management, including root cause analysis and corrective actions.- Coordinate cross-functional teams during high-severity incidents to restore services within agreed SLAs.- Communicate incident status, resolution progress, and post-incident reports to stakeholders.Service Delivery & Client [...]
Category Customer Services & Call Centre