Senior technical operations analyst - etl/production support
Noida/Gurgaon/Gurugram/Greater Noida/Delhi NCR/HyAmeriprise Financial
...teams queue) and support tasks, ensuring timely resolution within SLA- Resolve escalated calls from the business- Resolving users issues or escalating to support teams where necessary.- Experience with ServiceNow and should have good knowledge of Incidents, Requests, Dashboards and Reporting with basic understanding of Problem [...]
Category Banking, Insurance, Finance & Accountancy