Chief technology officer
GandhinagarEtech Global Services
...delivery.- Standardize architecture across voice, chat, email, digital engagement, and back-office processes.- Lead major transformation initiatives including cloud migration, modernization, and platform consolidation.Contact Center Platforms : - Own CCaaS technologies (Genesys, NICE, Five9, Amazon Connect, Talkdesk).- Oversee [...]
Category Management & Consulting
30 days ago in Hirist