Head - customer service
PondicherryRandstad
...improveCSAT/NPSasrequiredbut at a minimumon amonthlybasisPublish dashboardsandweekly/monthlysupport reportstoseniorleadership KeyRequirements 10+yearsofexperiencein customersupport, with atleast 3+yearsin aleadershiprole Experiencemanaginglargein-houseoroutsourcedcustomersupport teams StrongunderstandingofCRMtools(e.g., [...]
30 days ago in Randstad