Sarvagram solutions - senior product manager - customer platforms
PuneSarvagram
...work for rural, semi-literate, trust-sensitive users.2. Customer & Field-Led DiscoveryAnalyze : a. Customer support ticketsb. Call center transcriptsc. Field team escalations Spend time with : a. Branch staffb. Relationship Managersc. Customers (directly or via field)- Translate repeated questions, confusion, and delays into [...]
Category Management & Consulting