Instructor senior analyst-voice
Navi MumbaiAccenture
...with techniques to de-escalate situations, manage irate customers, and resolve issues effectively. Chat Communication: • Professional Tone: Emphasize the importance of maintaining a friendly yet professional tone in written communication. • Conciseness and Clarity: Train agents to provide clear and concise responses while [...]
Job Type: Full-time
Category Education, Training, & Library
30+ days ago in Accenture