Indium software - service delivery manager - itil
HyderabadINDIUM SOFTWARE
...risks, and improvement opportunities. Team Leadership : - Lead and manage a support team of ~50 engineers across L1.5/L2/L2.- Define delivery metrics, KPIs, and governance routines.- Mentor teams, drive capability-building, ensure knowledge management & SOP maturity. Process & Continuous [...]
Category Management & Consulting