Zinnia - it support engineer ii - ticketing system
Gurgaon/GurugramZinnia
...configurations, and break/fix instructions.The technician will also escalate issues to higher-level support as needed.What You Will Do :- Respond to customer inquiries : Answer Slack messages, Emails, and phone calls to gather information about technical issues.- Basic troubleshooting : Provide initial support for common [...]
Category IT & Telecommunications