Business advisory senior analyst-messaging
HyderabadAccenture
...closely with QAs and Trainers to improve team performance • Monitor staff performance and complete performance reviews ? Have experience working as an Agent in same/similar workflows • Q4 management, reducing IQR along with Q1/Q2 upskilling • Stakeholder management: Ensure regular client interactions and meaningful [...]
Job Type: Full-time
Category Customer Services & Call Centre