1st line service desk engineer
VadodaraPharmanovia
...Maintain FAQs, create step-by-step guides, and coach users on best practices. Incident triage: User can't sign in post-password' change; verify sync, MFA method, device compliance; resolve or escalate. Teams/Outlook disruptions: Diagnose profile/cache issues; validate service health; apply client-side fixes. Software [...]
Category IT & Telecommunications